President and co-founder, Agnes + Day inc.
Melissa Agnes, President and co-founder of Agnes + Day inc., has developed an international reputation for crisis management, planning and training by helping large global brands prevent and manage a wide range of corporate issues and crises. Her client list includes Fortune 500 companies, as well as public, private and not-for-profit organizations.
Melissa is the editor of the highly acclaimed Crisis Intelligence Blog. Published regularly and followed by dozens of Fortune companies, the blog provides insights to help organizations manage issues and crises in today's wired world.
Melissa was named by CyberAlert as one of "the 30 top most influential bloggers in public relations." Her blog was ranked sixth of the "60 of the best Public Relations blogs in the world" by Inkybee.
Melissa has published numerous articles and white papers, and is the author of two self-published books:
- The Corporate Guide to Leveraging and Managing Twitter in a Crisis
- The Social Media Crisis Management Toolkit
Fluent in English and French, Melissa is a sought-after speaker and university guest lecturer for new courses being developed in PR, social media, crisis management, customer service and more.
When she isn't managing crises or speaking in front of an audience, Melissa enjoys adventuring around the world (often on a sailboat), snowboarding, yoga and champagne-sipping in good company.
Workshop: Effective Issues Management in this Digital Age